Cloud Contact Center 2017-11-22T10:01:11+00:00

CLOUD CONTACT CENTER

FCEDial is the cloud call center solution for small and medium business that requires no investment in hardware infrastructure or software licenses.

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FCEDial Cloud Contact Center

FCEDial is the cloud call center solution for small and medium business that requires no investment in hardware infrastructure or software.

It is entirely based on open source technology and is using Asterisk, the most powerful and versatile VoIP PBX on the market.

To activate FCEDial just subscribe to the pay-per-use contract and have a stable Internet connectivity, commensurate to the number of seats to be used simultaneously.

CLOUD CONTACT CENTER

FCEdial Pay-per-use call center software

Main Features

  • Inbound system with IVR & ACD Technology;
  • Outbound system with campaign management and predictive dialing;
  • Costs of calls included to landlines around the world;
  • Support hotline 24x24x7x7;
  • Chat, e-mail, Ticket & FAQ support.

Flexible and Scalable Solution

FCEdial is provided as Cloud Service or On Premisessolution. It is scalable for any business size: from large Contact Center to small in-house call centre.
It is entirely based on open source technology and is using Asterisk, the most powerful and versatile VoIP PBX on the market.